Privacy policy

Your details,
handled with care.

This policy explains what AlphaZen collects through this website, why it is used, and the choices available to you.

Effective 23 August 2026

1. Who is responsible

AlphaZen is a financial advisory practice based in Bangalore, India. AlphaZen is responsible for personal information collected through this website.

2. Information collected

When you request a conversation, AlphaZen may collect:

  • Your name
  • Your email address, telephone number, or both
  • Your preferred contact method
  • Information you later provide during correspondence
  • Internal notes needed to respond to and manage your enquiry

Limited technical information may also be processed to deliver and protect the website, including request timestamps, browser information, approximate location, network information, and security signals.

3. How information is used

Personal information is used to:

  • Respond to your enquiry and arrange an initial conversation
  • Understand the guidance or service you are interested in
  • Maintain an accurate record of correspondence
  • Protect the website from spam, fraud, and automated abuse
  • Operate, secure, and improve the website
  • Comply with applicable legal and regulatory requirements

Submitting the contact form means you are asking AlphaZen to contact you using the details you provide. Those details will not be used for unrelated promotional marketing without any additional permission required by law.

4. Website operations and analytics

Technology providers process limited information on AlphaZen's behalf to deliver the website, store enquiries, prevent automated abuse, and maintain security. Anti-spam checks may assess browser, network, and request signals to distinguish genuine visitors from automated activity.

AlphaZen may use aggregated, privacy-focused website analytics to understand visits and improve the website. The public website does not use advertising cookies or cross-site tracking for this purpose. Information may be processed in other countries where service providers operate, subject to appropriate safeguards and applicable law.

5. Cookies and local storage

The public website does not use advertising cookies or cross-site tracking. Your light or dark theme choice is stored locally in your browser and is not used to identify you. The restricted administration area uses a strictly necessary, secure session cookie solely to maintain the authorised administrator's session.

6. Sharing

AlphaZen does not sell or rent personal information. Information may be shared only with:

  • Technology providers that operate or secure the website
  • Professional advisers or service providers where reasonably necessary
  • Authorities where disclosure is required by applicable law
  • Another person where you specifically request or authorise the disclosure

7. Retention and security

An enquiry that does not result in an ongoing client relationship is ordinarily retained for up to 24 months after the last meaningful interaction. Information may be retained longer where an ongoing relationship is established, retention is required by law, or it is reasonably required for a legal claim.

AlphaZen uses reasonable safeguards including encrypted connections, restricted administrative access, protected authentication, server-side validation, and automated-abuse checks. No internet service can guarantee absolute security.

8. Your choices and rights

Subject to applicable law, you may ask AlphaZen to:

  • Confirm whether your personal information is being processed
  • Provide a summary of the information held about you
  • Correct, complete, or update inaccurate information
  • Delete information that is no longer required
  • Withdraw consent for future processing
  • Raise a concern about how your information has been handled

To make a request, use the website contact form and identify it as a privacy request when AlphaZen responds. AlphaZen may need to verify your identity before acting on the request.

9. Children and policy changes

This website and its contact form are intended for adults. AlphaZen does not knowingly collect personal information directly from anyone under 18 through the website. A parent or lawful guardian should make contact where planning concerns a minor.

This policy may be updated when the website, services, providers, or legal requirements change. The latest version will appear on this page with its effective date.

Have a privacy question or request?

A private first conversation

Where can the advisor reach you?

A phone number is quickest for arranging a time. Email is available too, and you can add both.

Preferred contact method

Details received

Thank you, there.

The advisor will be in touch.